Let's start with the basics, there.

We'll use these details to understand your circumstances and make sure the information we show you is relevant.

Your details

We use these details to identify you and keep your application together.

First name

Last name

Email address

Mobile or telephone number

No account is needed to start. When you finish this section, we'll ask you to create a password so your application can be securely saved.

What is your date of birth?

We use this as part of identifying you and your application.

Have you been known by any other name in the last 6 years?

This could include a maiden name, married name or another previous name.

Which best describes your housing?

Address history

Where have you lived during the last 6 years?

Start with your current address. We'll keep asking for previous addresses until we have the 6 years of history we need.

We still need an earlier address to complete your 6-year history.

Support and personal circumstances

Is there anything we should know to help support you?

Sometimes health, personal circumstances or other difficulties can make dealing with money or completing forms harder. You can tell us anything that may help us support you appropriately. You do not have to provide details you do not want to share.

Have you previously used any of these debt solutions?

This helps us identify restrictions or considerations that may affect the options we explain later.

A few questions about previous financial transactions

Some formal debt solutions require an adviser to consider certain previous transactions. A yes answer does not mean a solution is unavailable.

Have you given away or transferred a valuable asset in the last few years?

For example, transferring a vehicle, property interest, savings or another valuable asset.

Have you sold or transferred an asset for significantly less than it was worth in the last few years?

If you are unsure, answer yes and give us the details you know.

Have you made an unusually large payment to one creditor, friend, relative or connected person in the last few years?

We will use this only to flag anything an adviser may need to consider.

Before you continue

Your information and this service

You've completed the first part of your application. Before we save it and ask you to create your account, please read and confirm the following.

I have read the Privacy Notice and understand how my information will be used.I have read and agree to the ResolveFlow Terms of Use.

Credit information

The application may use credit information to help build an accurate picture of your financial circumstances. Further information, including any wording required by the credit information provider, will be shown before this feature is activated.